IT & Tech Support
PhoenixEra Business Support Services has a strong professional background in providing remote technical support services to companies all around the world. Our tech specialists work with companies across different industries helping them deliver excellent customer experience.
Why is PhoenixEra Business Support Services called one of the top technical support companies in the USA and Europe? Because of our innovative solutions! We armed our clients with a range of advantages such as:
STREAMLINED SERVICES MEAN LOWER COSTS
Managed IT Services mean less downtime and greater productivity at a lower cost. We’ve helped over 100 companies achieve documented results, including:
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34% reduction in server issues in 90 days
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20% to 30% infrastructure cost savings
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Up to 50% savings on annual disaster recovery expenses by eliminating duplicate management overhead, connectivity, software licensing and hardware costs
As you lead your business into the future, your technology can’t be stuck in the past. As a recognized Managed Service Provider, PhoenixEra Business Support Services helps clients design solutions to fit their growing needs without overextending their budgets. We design custom solutions for expanding firms like yours, so you can focus on innovation, not IT maintenance. We offer fixed priced and custom-pricing solutions, so you only buy the services you need, as you need them.
SPECIALIZED SOLUTIONS FOR EVOLVING NEEDS
INCREASE SECURITY AND LOWER CYBER RISKS
A recent PwC CEO survey found that 44% of executives do not have an overall information security strategy in place. Fortunately, there is a solution that helps business leaders sleep at night. PhoenixEra Business Support Services IT Management Services, including Cybersecurity Services, keep your information secure and compliant. Your IT staff can focus on their primary duties, while you reduce cyber risks and increase security and productivity – often at a lower cost.
Growing midsize companies demand round the clock, proactive monitoring. But what if you don’t have the staff to provide 24-hour assistance? We specialize in 24/7/365 remote support, including a Help Desk staffed by certified engineers who identify problems before they happen. We provide virtual desktop management, network server and equipment monitoring, software and hardware upgrades and maintenance, backup and disaster recovery solutions.
EXTENSIVE IT SERVICE & SUPPORT OPTIONS
AWARD WINNING IT MANAGEMENT SERVICES
IT services are the hub that connect your people, customers, patients, financial institutions and stakeholders. While you focus on growing your business, we’ll manage your technology. PhoenixEra Business Support Services is an award-winning Managed Service Provider (MSP), recognized by CRN and IAOP as a top MSP company. We’ve partnered with Microsoft, Veeam and VMware to ensure your IT Services are secure, reliable and cost effective.