
About US
Empowering Businesses. Elevating Performance. Enabling Growth.
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PhoenixEra Business Support Services is an ISO 27001:2013 & ISO 9001:2015 certified organization with offices in Navi Mumbai and Bangalore, India. For over a decade, we’ve been providing world-class Healthcare, Legal, Business Processing, Customer Support, and IT & Tech Services to clients across the USA, UK, Canada, and Australia.
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We specialize in Data Processing, Data Conversion, Analysis, and Mining, helping organizations transform raw information into actionable business intelligence.
Who We Are
Since our inception in 2011, PhoenixEra has grown into a 200+ member team comprising experienced Executives, IT Engineers, Data Analysts, and Project Leaders.
Our diverse team blends deep domain expertise with innovative technology to deliver measurable results for over 57 global clients and counting.
We don’t just offer outsourcing — we build long-term partnerships.
Our goal is to simplify complexity, enhance performance, and drive sustainable business transformation.
People-as-a-Service (PaaS): Our Core Philosophy
At PhoenixEra, we believe in the power of people—not just processes.
Our “People-as-a-Service” model means we deliver teams who function as seamless extensions of your organization. Every project we undertake combines:
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Expert manpower with domain knowledge
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Cutting-edge technology and analytics
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Process intelligence built on 10+ years of experience
This approach enables us to deliver sales research, inbound lead qualification, outbound appointment setting, and a full suite of business process solutions with precision, speed, and empathy.
Countries We Serve










