Our Mission

PhoenixEra is a fusion of amazing people, culture, innovation, technology, and ideas all driving towards a single purpose: Revolutionary Customer Experiences.

Our Mission is to consistently and happily deliver the world’s best concierge-level of services. Defined by joy and relentless innovation – We are proud to be differentiated as an Amazing People as a Service business.

Our Vision

PhoenixEra ’s vision is delivering relentless Consumer Empowerment and Experience interactions through API and Integration enabled human task services. We partner with the best and fastest-growing brands in the world to consistently create superior customer experiences.
Together we grow, together we give back, together we scale.

Our Values

At PhoenixEra Business Support Services, we believe our values should be reflected in our work. When seeking new recruits, we want to make sure that our outlook and values align.

Our Core Values

Accountability

At PhoenixEra, we promote accountability where each one of us is responsible for our actions and results. We accept our responsibility for every project from its inception to the final delivery.

Integrity

We practise the highest standards of integrity by building trust through honest actions and relationships. We focus on doing things right, even when faced with adversities and challenges.

Passion

In everything we undertake we put forth effort, dedication and passion. Our team wakes up inspired every day to do an outstanding job.

Quality

Achieving supreme levels of quality is our primary focus, no matter the task or project. We do everything we can to deliver best-in-class, high-quality services to our clients, achieving customer satisfaction and growth.